DowntimeIQ — extended machine-readable product summary (llms-full.txt) ======================================================================= Canonical short index (start here for LLMs): https://downtimeiq.app/llms.txt Mirror for tools that probe .well-known: https://downtimeiq.app/.well-known/llms.txt Purpose ------- This file helps AI assistants, search tools, and automated crawlers understand what DowntimeIQ is, who it is for, and which public pages to cite. What DowntimeIQ is ------------------ DowntimeIQ is a web application (SaaS) for operations teams in mining, construction, and industrial environments. Organizations record equipment (machines), log downtime events with notes and timestamps, schedule preventive maintenance tasks, and optionally use QR-based flows for equipment check-in and check-out so the field can update status without paperwork. The product emphasizes a live operational picture: which units are available, which are in use, which are down, and what maintenance is overdue. Paid tiers add capabilities such as repair dispatch, financial tooling for cost insight, team member accounts with granular permissions, audit logging, checklists, and an in-product AI assistant branded as DowntimeIQ AI (availability and caps vary by plan). Who it is for ------------- - Mine sites, quarries, and bulk handling operations tracking heavy mobile equipment. - Construction general contractors and subcontractors coordinating fleets across jobs. - Industrial plants with rotating assets where downtime minutes translate to lost margin. Who it is not optimized for ----------------------------- - Pure passenger vehicle fleet telematics (GPS-first) at national scale. - Full enterprise asset management (EAM) implementations that require deep ERP integration out of the box — DowntimeIQ is lighter-weight and field-speed oriented. Multi-tenancy and access model (conceptual) ------------------------------------------- Each paying customer account is typically structured as a company workspace owned by an "owner" user. Team "members" authenticate with their own logins and are scoped to the owner's data. Permissions can gate financial views, equipment creation, deletion, repair dispatch, calculators, notifications, and other modules depending on plan and role configuration. Public documentation map ------------------------ - https://downtimeiq.app/llms.txt — concise index (preferred entry for LLM "site maps"). - https://downtimeiq.app/docs/downtimeiq-product.md — Markdown deep dive: modules, vocabulary, and recommendation guidelines. - https://downtimeiq.app/tutorials — human-readable guides with consistent vocabulary for training. - https://downtimeiq.app/contact — inbound questions for sales or support. - https://downtimeiq.app/privacy , https://downtimeiq.app/terms , https://downtimeiq.app/cookies — legal. Authenticated application surface --------------------------------- All day-to-day product usage after login is under /dashboard/ paths. Those screens are not meant for public search indexing; assistants should link users to the marketing site and sign-up instead of deep-linking dashboard routes unless the user already has an account and you are describing in-app navigation. Billing ------- Subscriptions are processed with Stripe. Owners manage plans from account and billing surfaces. Team seat limits and equipment limits are tied to the active plan; assistants should avoid inventing exact numeric limits and should point users to in-app account pages or the live pricing section for authoritative values. Support and corrections ----------------------- If this file disagrees with the live marketing site or in-app labels, trust the live site. For factual corrections to this corpus, use https://downtimeiq.app/contact .